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TERMS AND CONDITIONS

Payment of accounts

We accept Paypal, Visa, MasterCard and electronic transfer. All invoices must be settled prior to shipping.

Prices

All prices are quoted in Australian Dollars (AUD) and are exclusive of freight. They are subject to change without prior notice and at our discretion. All orders will be invoiced at the price when order was placed.

Orders

We aim to deliver your order as soon as possible. All orders are subject to availability. If your order cannot be filled because the item is out of stock, you will be notified via email or phone and we will back order the item or take it off your order.

Returns

Goods are to be inspected immediately upon delivery. If goods arrive damaged or faulty, then a claim can be made but must be in writing within 14 days of delivery.
If goods are found to be damaged or faulty, then the goods may be returned and/or a replacement arranged if one is available at the time of the claim. Otherwise, a refund for the goods damaged or a credit note will be provided.

No goods can be returned without the prior written approval from Coastal Cove. The damaged or faulty goods must be returned unused and in original packaging within 14 days of receiving the goods.

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